Alphonso is a perishable food and it needs to handled with extreme care. considering the scenario, we have decided upon the modes of alphonso transport and delivery. We take the utmost care, but being a fruit, you may get few damaged fruits in the box. Please read our refund policy below.
1. We anticipate ~10% occasional damage per box. Such damaged boxes are non refundable.
2. Minor damages to the mangoes are non refundable.
3. If you find more than 10% major damages to the mangoes in the boxes, then we take the responsibility of such pieces, and provide you the refund for the amount of the faulty pieces that go beyond 10%.
4. refund will be provided through a discount coupon that you can redeem on subsequent orders. The coupon will be valid for 2 years, so that you can use it anytime in the subsequent two years.
Please note - This policy does not undertake any damages due to rough handling by shipping service, and we do not provide any refund for mis handling/ mismanagement my shipping service.